20 Years in Business - What has changed?

Reflecting on IT changes over the past 20 years got me thinking: What hasn’t changed? Certain elements have stood the test of time, managing to outlast countless trends and fads.

Articles, InsightMike CookNovember 29, 2024IT Support Mid Wales

Employee Expectations

At 5C, we value our team as our most important asset.

Our culture of shared success has been fundamental since our incorporation 19 years ago, with efforts to provide a happy and thriving working environment.

5C Services NewsFrancesca JonesOctober 20, 2023Recruitment Mid Wales

Aber Instruments Ltd

Aber Instruments Ltd, had been using Sophos SafeGuard Enterprise for several years to secure their sensitive data. Due to the end-of-life announcement for the software, they needed to find an alternative solution.

From Trainee to Success: A Journey Through 5C Services

We provide opportunities for new entrants to launch their IT career. Meet Edmund Wozencraft, a former apprentice at 5C Services, who has a lot to share about his experience.

What Are the Most Helpful VoIP Features for Small Businesses?

Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking.

Articles, InsightFrancesca JonesDecember 17, 2022remote IT support, Cloud Computing, Cloud Storage, VOIP, VoIP system Wales

Celebrating 18 Years in Business

It’s hard to believe it has been 18 years since the start of our venture to move to Wales and start a new business. From where it all started to where we are now, we are very proud indeed.

Marrill Group Ltd

After the completed acquisition of the Llanfyllin factory by Marrill Group Ltd, we were instructed as Marrill’s IT Support partner – including support and management of the IT systems switchover.

We Have Moved

The 5C team are thrilled to announce that after months of planning, plenty of paint and a whole lot of skips later, we have now settled into our brand-new office!

We have officially moved to Newbridge-on-Wye, which serves as a great median point for many of our clients.

The cloud - how to make it work for your business.

These past few months have certainly been challenging for us all. Home working, remote access, digital world of zoom and teams to aid our social distancing interactions are now all part of our day to day life.

Articles, InsightFrancesca JonesAugust 14, 2020remote IT support, Cloud Computing, Cloud Storage

Microsoft 365 – Bringing your remote workers together!

Here at 5C we are big fans of Microsoft and in particular - Microsoft Teams.

This has been the main app we have used in our business to keep communication lines open and ensure everyone is working together.

Articles, InsightsFrancesca JonesJuly 27, 2020Microsoft, MS Teams, remote secure working

Cambrian Printers

After using GSuite for several years, Cambrian Printers opted to migrate their email system to Office 365.

Case StudiesFrancesca JonesNovember 18, 2019IT Infrastructure, Office 365 migration

Microsoft Windows 7 End of Life - January 2020

Microsoft has publicly announced January 14, 2020, as the end date for extended support, also known as End of Life (EOL), for the Windows 7 operating system. Find out what this means for your business.

Articles, InsightFrancesca JonesOctober 11, 2019Microsoft, Windows 7, Windows 10, End of Life

Rewarding our customers

5C Services has taken on the challenge to set up a referral reward system that works for all. After all, almost 90% of business has come from customer recommendations.

5C Services NewsFrancesca JonesAugust 8, 2019

H Vaughan Vaughan & Co

H. Vaughan Vaughan & Co required us to upgrade their aging Server 2003 and Windows XP environment to a modern server, PC and cloud based email setup. From this they were to gain a much quicker and efficient system which would improve workflow and productivity.

Working in partnership with Ysgol Calon Cymru

As you already know, we’re very excited to be an active part of the Business in the Community program, which has enabled us to work closely with our local high school to improve the opportunities available to the students.

Focus on Forestry First Ltd

Focus on Forestry First Ltd expanded their office space into an adjoining section of the building. Network and phone points were installed to accommodate existing and new PC’s, along with enabling server relocation.

To back up? or not to backup?...

“I’m covered, we backup all of our key data to the cloud, covering us in the event of a disaster or system failure”.

It’s an answer we hear a lot but we sometimes its best to re-ask the question:

“In the event of disaster or complete server(s) failure how long can your company be down for?”

Articles, InsightFrancesca JonesJune 17, 2019Back up recovery plan, Disaster Recovery

Makefast Ltd

Makefast Ltd, are a design and manufacturing company based in Mid Wales producing equipment for the marine and safety industries who were operating on an aging system and rapidly reaching the limits of computing and storage resources available, especially after they experienced a rapid growth in business.

Remote Monitoring and Management (RMM)

No one enjoys juggling multiple pieces of software. RMM gives us a comprehensive set of tools to efficiently secure, maintain, and improve IT in a single dashboard.

Articles, InsightFrancesca JonesJune 3, 2019remote IT support